GENERAL CONDITIONS OF SALE

 

All sales on the website VARIABILINASCOSTE.it are regulated by the following GENERAL CONDITIONS OF SALE.

All products features on VARIABILINASCOSTE.it are sold directly by VARIABILINASCOSTE
located in via Valle del Samoggia, 4911 località Castello di Serravalle 40053 Valsamoggia (Bologna) – COMPANY REF: BO – 515382, VAT NO. 03385171206.

 

ARTICLE I

COMPLETING A SALE

Any order entered by the customer (“Customer“ is any user of the VARIABILINASCOSTE.it website who accesses the e-commerce check out ), under the instructions provided, implies the reading and full acceptance of these General Conditions of Sale by the Customer.

The sale is completed as VARIABILINASCOSTE accepts the order.

Once the online purchase is completed, the Customer shall print or save an electronic copy of the Conditions of Sale, pursuant to Artt. 49 of Law Decree 206/2005 on remote purchases.

 

ARTICLE II

PURCHASES

Customers can only purchase products that are available on the online catalog at the time of purchase on VARIABILINASCOSTE.it as described in the information pages.

Customer orders shall be confirmed by VARIABILINASCOSTE, although they shall be dispatched only after payment is confirmed

PayPal and Credit Card payments are confirmed immediately, while Bank Transfers need confirmation from the bank.
See Art. V – PAYMENTS.

 

Orders are confirmed by confirmation email from VARIABILINASCOSTE to the email address specified when ordering.

The Order Confirmation email will report the order date and number, which the customer needs to quote in any communication with VARIABILINASCOSTE.

The Order Confirmation will report all Customer Details and main information on the purchased item, including its price, quantity, payment method, type of delivery, any additional delivery charge and an indication of expected delivery item.

The customer shall check the information provided and communicate any issue and/or correction to VARIABILINASCOSTE.it using the CONTACT link

 

ARTICLE III

PRICES

All products featured on VARIABILINASCOSTE.it include 22% VAT.

Any additional charge, such as delivery charges or surcharges for Cash on Delivery items, are reported on the order page and order summary, where the customer sees all prices for each item on the cart, all charges and the total amount for payment; the customer confirms the order by clicking on the “Confirm Order” button.

 

ARTICOLO IV

INVOICE AND DELIVERY

VARIABILINASCOSTE shall issue an invoice for each order, delivered together with the product.

Gift orders are dispatched with a Delivery Note with no price, while the customer receives an invoice.

The invoice is issued with the details provided by the customer. No change can be made to the invoice after issuance.

 

ARTICLE V

PAYMENT

VARIABILINASCOSTE.it accepts the following payment methods:

  1. PayPal
  2. All major Credit Cards
  3. Bank Transfer
  4. Cash on Delivery

The Bank or Credit Card company or payment system (i.e. PayPal) authorizes the payment.

In the event that the customer wishes to return the purchased item under the Right of Withdrawal , as described in Art. VI – RIGHT OF WITHDRAWAL , VARIABILINASCOSTE will refund the full amount – minus the delivery charge – by crediting the Credit Card or PayPal account used.

If the customer paid by Cash on Delivery or Bank Transfer, VARIABILINASCOSTE will refund by Bank Transfer to the account specified by the customer on the return form.

At no point in the purchase, VARIABILINASCOSTE receives any information on the customer credit Card, PayPal account or bank account. This information is exchanged by means of encrypted communication between VARIABILINASCOSTE.it and the financial institution, and VARIABILINASCOSTE holds no such information in any of its archives.

 

ARTICLE VI

RIGHT OF WITHDRAWAL

Customers are protected by consumer rights and may withdraw from the sales agreement for any reason, with no explanation nor penalty, under the conditions reported below.

Customers shall contact VARIABILINASCOSTE in writing within 14 days from the date the purchased items are delivered,
by filling the RETURNS form on VARIABILINASCOSTE.it.
This section also provide instructions for correctly packaging and sending any returned item.
Customers shall send the returned items within 14 days from requesting returns, at the following address:

VARIABILINASCOSTE presso MASLOGISTICS Srl
Filiale di Modena – Via G. Campagna 9/B
41126 Cognento (MO)

The right of withdrawal is subject to the following conditions:

  • It must be exercised within the time specified above
  • It applies to the entire product and all parts thereof
  • The returned product must be unbroken and include all accessories and components
  • The returned products must include all labels and tags with no tampering
  • For Health and Hygiene reasons, customers shall try the lingerie items over their own underwear without altering, washing or cleaning it in any way
  • Any trace of sweat, make up, cream or lotion and any stain will make the returned item unacceptable
  • Delivery charges for returned item are paid by VARIABILINASCOSTE when using the delivery company indicated on the site, otherwise they shall be paid by the customer
  • Customers are responsible for returned items until they are delivered to the courier entrusted by VARIABILINASCOSTE for delivery
  • VARIABILINASCOSTE is not responsible for damage, loss or theft of any item delivered through couriers chosen by customers
  • Customers are liable for returns packaged with unsuitable packages and damaged during transport, which shall not be deemed acceptable by the company
  • Notwithstanding the exceptions listed above, returned items are checked within 5 (five) days from reception. VARIABILINASCOSTE shall send an email confirming the returned items are accepted and provide a refund of the item price minus the cost of delivery, as described under Art. V – PAYMENTS.
  • In the event that the return items are not accepted, VARIABILINASCOSTE shall return the item to the customer at his/her own expense. Customers retain their right to ask couriers for reimbursement.
  • VARIABILINASCOSTE shall return the unaccepted item only after customers pay for the new delivery

 

ARTICLE VII

WARRANTY AND COMPLAINTS

All products sold by VARIABILINASCOSTE are covered against any defect for 24 months, following standard manufacturers’ guarantees.

 

ARTICLE VIII

PRIVACY

Pursuant to Art. 13 of Law Decree 30.06.2003 No 196, all personal data may be processed by VARIABILINASCOSTE only for the purpose of fulfilling its legal obligations and its contractual, fiscal and management duties.

While providing personal information is optional, the sales agreement and hence the order cannot proceed without it.

Data may also be used for statistical purposes, for marketing and information when consent has been provided, notwithstanding the possibility of opting out at any time and denying consent to their processing for statistics or market research purposes.

 

Customers have the right to obtain all information specified under Art.7 of the Law Decree mentioned above.

Customers may claim their rights under Art. VII – WARRANTY AND COMPLAINTS by using the CONTACT form on VARIABILINASCOSTE.it.